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What does your kitchen need?

A little help along the way

Get in touch

Need a hand with your account or a listing? Email admin@cateringequipmentmarket.co.uk. If you have a question about a piece of equipment, message its seller from the listing.

Send us a message

Send us a message.

Tell us what you need a hand with. For questions about an item, contact its seller through the listing.

Please leave out passwords and payment details.

If this is about a listing, include its link or reference. Please don’t include passwords or payment details.

We use your details to respond to your message. Read our privacy policy.

Find the right conversation

What can we help with?

Your account or advert

Tell us what you were trying to do and what happened. Include the listing reference if you have one, but never send your password.

A question about equipment

Use the enquiry button on the listing. Its seller can answer questions about condition, availability, price and collection.

Explore A question about equipment

Something looks wrong

Use the report link on the advert so the team can identify the item. If you suspect payment fraud, contact your bank promptly.

Explore Something looks wrong

Help with the marketplace

Email admin@cateringequipmentmarket.co.uk for account, marketplace or data-protection support. If a listing looks unsafe or suspicious, use its report link so we know which item you mean.

Law-enforcement requests

Authorised requests should identify the agency, legal basis, scope and a verified return contact. Send them to the marketplace support address with “Law enforcement request” in the subject line.

A quicker route to an answer

Before you send your message

Can you tell me whether an item is still available?
The seller manages their equipment and availability. Send them an enquiry from the listing so they can confirm the details.
What information should I include?
Your account email, a listing reference or page address, and a short explanation of the issue are useful. Do not include passwords, payment-card details or other sensitive information.
Where can I ask about my personal information?
Use this contact form for privacy and data-protection questions. The privacy notice explains the information used to run the marketplace.More about Where can I ask about my personal information?